French Bespoke is not bound by any error in or omission from the following regulations.
1. Adherence
These General Terms and Conditions of Sale govern the enrolment of students at French Bespoke.
2. Age limit
Students must be at least 18 years of age to enrol in a course at French Bespoke.
3. Enrolment
Enrolment of a student is confirmed on payment of all relevant enrolment fees and the student warrants that the information provided to French Bespoke on enrolment is true and correct, including an evaluation of their level of French. Each enrolment on a course is binding and non-transferable. On enrolment, any student requesting a discount on enrolment fees under a promotion ran by French Bespoke (“bring a friend scheme”, members of the same family, etc.) must be prepared to present a valid form of proof in respect of such claim.
By enrolling on a course, the student confirms their irrevocable commitment to diligently and punctually attend the course. Possession of all relevant learning material is essential and must be purchased by the student prior to the commencement of each course.
French Bespoke reserves the right to terminate the enrolment of any student and to refuse any subsequent re-enrolments on a course.
4. Enrolment Refusal
Classes are limited to 12 students for all classes. All enrolment cancellations prior to the beginning of a course, for which fees have already been paid in full, will be the subject of a refund within thirty working days from receiving the refund request. The refund request must be made in writing and addressed to info@french-bespoke.com.
5. Refund and right to cancel
Once enrolled on a course no refund will be made to a student in respect of a course which has commenced. In exceptional circumstances of hardship, such as a medical condition or bereavement, a written request may be addressed to info@french-bespoke.com, with supporting documentation, e.g., a medical certificate, for their consideration and any such refund of fees shall be entirely at the discretion of management. The fees indicated are a one-off course payment and do not include the cost of learning material. The total amount due, i.e. enrolment fees and any course material, must be paid in full prior to the beginning of each course. Bank charges in respect of the payment, such as charges for bank transfers, will be borne in full by the student.
6. Course Cancellation by French Bespoke
French Bespoke reserves the right to cancel a course, even when subject to enrolments, when it determines that said course is not able to take place due to insufficient numbers or inadequate conditions. In the event of a course cancellation, each validly enrolled student will be personally notified, either by email or telephone, and subject to availability, will be offered the opportunity to enrol on an alternative course. Alternatively, a reimbursement will be offered.
In the event of a course starting which subsequently needs to be cancelled during the term by French Bespoke, the said cancellation will take effect only for classes not yet held. Reimbursement of enrolment fees will be prorated solely for the classes that will not take place, regardless of whether or not the student attended the classes already scheduled.
A minimum of 4 students is required to open a class. French Bespoke does not accept liability in the event of a cancellation or rescheduling of a class as a consequence of the conduct of a student or other third party. At the request of the student, French Bespoke will issue a certificate of enrolment and/or attendance, which will state the number of classes attended by the student. The certificate of enrolment is issued only after full payment of enrolment fees.
7. Bank holidays and closures
French Bespoke will not run classes on public holidays in the Republic of Ireland. Classes which fall on these public holidays will be rescheduled to a day and time suggested by the teacher and convenient to the highest number of students enrolled in the class. Furthermore, French Bespoke does not hold classes during the Christmas (two weeks) and Easter (one week) breaks as will be stipulated before the commencement of each term.
8. Technical Specifications
A student enrolling for a class with French Bespoke must have checked the quality of their Internet connection and the capacity of their IT equipment, including its compatibility with the Zoom visio-conferencing system.
9. Personal Data
French Bespoke ensures compliance with European data protection law and refers students to consult all relevant policy documentation pertaining to this legislation. Upon enrolment, students are required to provide the following information, which must be valid and up to date: Surname / First Name / Phone Number / Email Address / Postal Address. Students must ensure that all updates to the above data are passed on in writing to info@french-bespoke.com. French Bespoke cannot be held responsible for any miscommunication due to emails being redirected to students’ junk mail folder or spam box.
These General Terms and Conditions of Sale are subject to Irish law. In the event of a dispute, the relevant jurisdictions will apply.
French Bespoke 